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  • 04/27/15
    The "Big One": Why Major Calls Don't Define a Career

    If you ask anyone who’s been on the job for a while about what calls meant the most in their careers, chances are they’ll recall some high-profile incident like a shootout, a MCI, or a multi-alarm fire.  That’s natural, to an extent, but what’s a little bit unnatural is that many of us seem to

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  • 04/21/15
    Dressing the Part: Appearance as a Tool

    If you were at a restaurant with your family, and saw that your server had food stains all over their uniform, how would it affect your perception of whether or not you were likely to get sick from the food?  What about your opinion of the restaurant itself (regardless of whether or not the other

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  • 03/31/15
    Are You Tough: Who Defines Your Limits?

    Take a moment to think back on your time in your training academy.  Yes, I’m asking you to dredge up repressed memories of suffering, but for a good reason.  Chances are, your time there was marked by one common occurrence, day in and day out: you were pushed beyond what you thought you could do

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  • 03/13/15
    Mourning the "Bad One": Why We Need To Suffer

    The calls usually come in as something fairly routine, but not always.  Go check on the welfare of the individual at 445 Main Street, nobody’s heard from them in a few days.  Reports of a man down on the 3500 block of Avenue A.  Or maybe, sometimes, actually as what they are: the report of

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