Warranty Policy
Blauer garments are made with the highest quality materials and craftsmanship in the industry. We are confident enough in the quality and durability of our products that we stand behind them with the best warranty in the industry. All products (excluding single-use items) are warrantied from the time of purchase against defects in material and craftsmanship.
Products covered under Blauer’s 3-YEAR Warranty:
- Outerwear
- Rainwear
Products covered under Blauer’s 1-YEAR Warranty:
- Shirts
- Pants
- Mid-Layers (sweaters, fleece, etc…)
- Safety Vests
Products covered under Blauer’s 90 day Warranty:
- Base-Layers (tee shirts, socks, underwear)
- Accessories
Registering Your Warranty
Products must be registered within 30 days of receipt.
If you purchased your products on Blauer.com, they will be automatically registered and you will be able to view them in your account "Product Warranty" section. That section includes the purchase date and warranty expiration date.
If you purchased your products through an authroized distributor or were issued them by an Agency, create or login to your account on Blauer.com and register your product in the "Product Warranty" section. You will be asked for basic product information such as style #, color, size and length from intuitive interactive menus. You will be asked for your purchase date and to select the state purchased in and the dealer you purchased it from.
Warranty Servicing
Products Purchased on Blauer.com
If you purchased a Blauer product through www.blauer.com and find it to be defective, please login to your account, choose the item from your purchase history and click "Place a warranty request" or contact customer service at warranty@blauer.com. Our customer service department will evaluate the issue and, if the garment is still under warranty, they will provide further instructions by email to replace or repair your garment free of charge. PLEASE NOTE: Warranty is separate from the initial return policy. To return items, please refer to our Returns and Exchanges Policy.
Products Purchased through Authorized Distributors
If you have purchased a Blauer product and find it to be defective, please bring the garment to the authorized distributor that you purchased it from for prompt warranty service. Your distributor will evaluate the issue and, if the garment is still under warranty, will replace or repair your garment free of charge.
PLEASE NOTE - Blauer does not offer warranty service for any Blauer products purchased from unauthorized distributors and can't guarantee the authenticity of such products. For a list of authorized Blauer dealers in your state, please visit www.blauer.com/dealerfinder.
Product Care
All Blauer products come with care instructions. Please follow these instructions at all times to insure the durability and performance of your purchase.
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